Services and pricing

Fairness, transparency and accountability are buzz words thrown around all too easily. Drawing from our experience supporting consumers and businesses we know that at the end of the day when you depend on your computer or server infrastructure for school, college or work you don’t have time for anything less than absolute honesty and efficiency. For that reason, if you have one computer or a thousand, you will be given a support level agreement (SLA) that sets out what your expectations can be. Of course, at all times we aspire to exceed your expectations but this SLA is a promise that if you can’t burn CD’s or your companies mail server has just gone down we will give you attention and get you back up and running in the shortest amount of time possible. We don’t believe exorbitant call out charges benefit you or us in the long run. €20.00 will pay for us to attend your home or business to discuss the problem with you. If we can solve it a standard charge of €35.00 per hour can be applied or a flat rate can be agreed depending on the severity of the problem. If you would like us to assist with or manage an upgrade or implementation for your business a price can be provided up front. Ordinarily costs are based around the €35.00 per hour charge however discounts may be applied for date, week and month rates. Use the table below to view an example of just some of the services we can provide. Computer Support Services prides ourselves on our flexability and diverse skill set. Therefore, all information on this site should be considered to be a sample of the work we can cary out. Please contact us to discuss your individual requirements.